Frequently Asked Questions
Premium flight crew gear and professional travel essentials.
Does Travelpro offer special discounts for airline employees?
Yes, we offer exclusive pricing for verified aviation professionals. Please enter your airline credentials or employee ID during the checkout process to apply your industry discount.
What is the warranty policy on professional luggage?
Most of our professional-grade collections come with a Built For a Lifetime Limited Warranty, which covers defects in materials and workmanship for the life of the product.
How long does shipping take for crew members on the move?
We offer expedited shipping options to ensure you get your gear before your next rotation. Standard shipping typically takes 3-5 business days within the continental US.
Can I return an item if it doesn't meet my airline's size requirements?
We offer a 30-day return policy for unused items in their original packaging. Please check our 'Sizer Guide' to ensure the luggage meets your specific carrier's carry-on regulations before purchasing.
Are your professional uniforms and accessories TSA-compliant?
Absolutely. Our professional accessories, including belts and footwear, are designed with high-quality materials that are engineered to pass through airport security scanners without triggering alarms.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through shop-pay for larger equipment purchases.